Procedures
Isis is committed to providing the highest standard of service to our customers to ensure that you are totally satisfied. Occasionally however, we may not live up to your expectations and in such circumstances we want to hear from you. We promise to investigate your complaint, resolve it as quickly as possible and provide you with a satisfactory conclusion. In doing so we hope this will also help us to improve our service for all our customers.
If you have a complaint, please address it to:
The Underwriting Manager (Complaints)
Isis Conveyancing Insurance Specialists
The Royal
25 Bank Plain
Norwich
NR2 4SF
Telephone: 01603 761515
Email: complaints@isisconveyancing.co.uk
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